We collect information that you provide directly to us, such as when you contact us, sign up for updates, or make an inquiry. This may include your name, email address, phone number, and any message content.

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your interactions with our pages.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand user preferences. These tools help us improve our platform's functionality and content.

• Essential Cookies: Required for the basic operation of the website.
• Analytics Cookies: Help us understand how visitors interact with our site.
• Preference Cookies: Remember your settings for future visits.

The personal information we collect is used for the following purposes:

• To respond to your inquiries and provide customer support.
• To send you updates about our materials, craftsmanship, and platform content, if you have consented.
• To analyze and improve the performance and design of our website.
• To comply with applicable laws and regulations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, such as hosting providers and analytics services. These partners are contractually obligated to handle your data securely and only for the purposes we specify.

We may also disclose information if required by law or to protect the rights, property, or safety of Natur Wool, our users, or others.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

You have certain rights regarding your personal data, subject to applicable law:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data.
• Objection/Restriction: You can object to or request restriction of our processing of your data.
• Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise these rights, please contact us using the details provided in the "Contact for Privacy Questions" section.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our designated privacy contact:

Natur Wool
Address: 156 Walker Creek
Phone: (903) 609-3378
Email: info@naturwool.com

We are committed to working with you to resolve any issues promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the bottom of this page will indicate when the policy was last revised.

We encourage you to review this page periodically for the latest information on our privacy practices.

Last Updated: April 2024